Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Franklin Credit Management Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/19/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2489181
Date Received5/19/2017
ProductMortgage
Sub-ProductConventional home mortgage
IssueStruggling to pay mortgage
Consumer Complaint NarrativeI worked wit h Franklin Credit to arrange a payment plan to get back on track after experiencing financial hardship. On XXXX / XXXX / 17 I submitted a down payment as requested and have yet to receive any documentation stating that they received they p
Company (To Which The Complaint Relates)Franklin Credit Management Corporation
StateWA
Zip Code985XX
Any comments on this complaint?