Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navy Federal Credit Union - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/19/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2488895
Date Received5/19/2017
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductOther personal consumer report
IssueImproper use of your report
Sub-IssueReceived unsolicited financial product or insurance offers after opting out
Consumer Complaint NarrativeBack a few years ago, a friend used my name and address to obtain credit in his name. I was listed as a co-signer / authorized user. The Visa Credit card account was finally closed with a balance. My friend and I agree since we both used the card, to pay
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)NAVY FEDERAL CREDIT UNION
StateMD
Any comments on this complaint?

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