Ally Financial Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/19/2017
Company Response To Consumer	Closed with non-monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2488984
Date Received	5/19/2017
Product	Vehicle loan or lease
Sub-Product	Lease
Issue	Incorrect information on your report
Sub-Issue	Account status incorrect
Consumer Complaint Narrative	Ally fraudulently claims that I missed a payment on my account when I did not. They reported to the credit bureau XXXX that I missed a payment and that my account was a charge-off. I have the letter written by Ally stating that they were waiving the
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	ALLY FINANCIAL INC.
State	MI