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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ally Financial Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/19/2017
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2488984
Date Received5/19/2017
ProductVehicle loan or lease
Sub-ProductLease
IssueIncorrect information on your report
Sub-IssueAccount status incorrect
Consumer Complaint NarrativeAlly fraudulently claims that I missed a payment on my account when I did not. They reported to the credit bureau XXXX that I missed a payment and that my account was a charge-off. I have the letter written by Ally stating that they were waiving the
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)ALLY FINANCIAL INC.
StateMI
Any comments on this complaint?

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