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Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Servicemember |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 5/3/2017 |
Company Response To Consumer | Closed with monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2474325 |
Date Received | 5/3/2017 |
Product | Credit card or prepaid card |
Sub-Product | Store credit card |
Issue | Problem when making payments |
Sub-Issue | You never received your bill or did not know a payment was due |
Consumer Complaint Narrative | In XXXX or XXXX I opened a Sears credit card account, used it once initially and paid it off and did n't use it again until XXXX of XXXX . Accrued a balance of ~ {$130.00}, paid it down to ~ {$50.00} in XXXX XXXX , the next time I logged on to |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | TX |
Zip Code | 782XX |
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