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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Barclays Bank Delaware - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/3/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2473712
Date Received5/3/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueOther features, terms, or problems
Sub-IssueProblem with customer service
Consumer Complaint NarrativeOn or about XXXX XXXX , XXXX , my credit card company lowered XXXX XXXX XXXX XXXX XXXX my available balance from {$4500.00} to {$2400.00}, which is approximately the amount owed. I have used my credit card, well within the terms of our agr
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)BARCLAYS BANK DELAWARE
StateNC
Zip Code271XX
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