Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Caliber Home Loans, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/3/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2474020
Date Received5/3/2017
ProductMortgage
Sub-ProductConventional home mortgage
IssueStruggling to pay mortgage
Consumer Complaint NarrativeWe purchased our home in XXXX XXXX and the mortgage lender was XXXX XXXX XXXX . In XXXX , we applied for a loan modification due to financial hardship ( XXXX XXXX XXXX was now our servicer ). We submitted a loan modification application,
Company (To Which The Complaint Relates)Caliber Home Loans, Inc.
StateCA
Zip Code928XX
Any comments on this complaint?