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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

12 U.s.c. 5531 - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags12 U.S.C. 5531
Consumer Consent Provided?5536 ( a ) ; and ( 4 ) violations of the Fair Debt Collection Practices Act
Complaint Submitted Via15 U.S.C. 1692
Date Sent To Companyet seq.
Company Response To Consumerin Respondent 's collection activities regarding defaulted student loans it acquired. Under 1053 and 1055 of the CFPA
Timely Response?12 U.S.C. 5563
Consumer Disputed?5565
Complaint Idthe Bureau issues this Consent Order ( Consent Order ).
Date ReceivedHere is a consent order created by the UNITED STATES OF AMERICA CONSUMER FINANCIAL PROTECTION BUREAU as an example of XXXX XXXXs negligence as a loan servicer :XX/XX/XXXX Excerpt : The Consumer Financial Protection Bureau ( Bureau ) has reviewed certain s
ProductThe XX/XX/XXXX
Sub-Productand XX/XX/XXXX. The Bureau has identified the following violations of law : ( 1 ) unfair and deceptive acts and practices relating to Respondent 's failure to furnish clear information regarding the student-loan interest consumers paid
Issuein violation of 1031 ( a ) and 1036 ( a ) ( 1 ) ( B ) of the Consumer Financial Protection Act of 2010 ( CFPA )
Sub-Issue12 U.S.C. 5531
Consumer Complaint Narrative5536 ( a ) ; ( 2 ) unfair acts and practices relating to Respondent initiating collection calls to consumers at inconvenient times
Company Public Responsein violation of 1031 ( a ) and 1036 ( a ) ( 1 ) ( B ) ofthe CFPA
Company (To Which The Complaint Relates)12 U.S.C. 5531
State5536 ( a ) ; ( 3 ) deceptive acts and practices relating to Respondent overstating the minimum amount due in student-loan billing statements
Zip Codein violation of 1031 ( a ) and 1036 ( a ) ( 1 ) ( B ) of the CFPA
Any comments on this complaint?

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