Consumer Complaint Database at the Consumer Financial Protection Bureau

Rechercher dans:
Afficher les résultats contenant...

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/2/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2500322
Date Received6/2/2017
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with your lender or servicer
Sub-IssueTrouble with how payments are being handled
Consumer Complaint NarrativeNavient student loans is making it next to impossible to receive an income based repayment plan. I have tried several times over the past 5 months to properly enroll in the plan. They seem to have excuses each time I speak to them about why something was
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StateHI
Zip Code967XX
Any comments on this complaint?

Voulez-vous ajouter ou modifier un enregistrement?

Pour nous suggérer d'ajouter ou de modifier un enregistrement contactez-nous.

Rechercher en tous Dateas!