Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/2/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2499924
Date Received6/2/2017
ProductCredit card or prepaid card
Sub-ProductStore credit card
IssueProblem when making payments
Sub-IssueProblem during payment process
Consumer Complaint NarrativeOn the morning of XXXX XXXX 2017 I lo gged in to my XXXX checking account to check my balance. There was an {$85.00} ACH withdraw from my account for a payment to a Kohls credit card with the name XXXX XXXX . I do not have a Kohls credit
Company (To Which The Complaint Relates)CAPITAL ONE FINANCIAL CORPORATION
StateKS
Zip Code664XX
Any comments on this complaint?

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