U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/19/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2488509 |
| Date Received | 5/19/2017 |
| Product | Checking or savings account |
| Sub-Product | Checking account |
| Issue | Managing an account |
| Sub-Issue | Funds not handled or disbursed as instructed |
| Consumer Complaint Narrative | On XXXX XXXX XXXX , US Bank allowed {$9200.00} to be fraudulently stolen from my checking account via XXXX counter withdrawals in another state ( {$5200.00} in XXXX , WI and {$4000.00} in XXXX , WI ) in wh at may have been an inside job. |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | U.S. BANCORP |
| State | IL |
| Zip Code | 606XX |
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