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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citizens Financial Group, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/19/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2488955
Date Received5/19/2017
ProductStudent loan
Sub-ProductPrivate student loan
IssueGetting a loan
Sub-IssueDenied loan
Consumer Complaint NarrativeTried to consign a student loan for my daughter on XXXX / XXXX / XXXX at XXXX and I was denied due to XXXX Report which said my SS was deceased. XXXX informed me t hat Citizens bank is the lender who said I was decided. Spoke to several
Company (To Which The Complaint Relates)CITIZENS FINANCIAL GROUP, INC.
StateMA
Any comments on this complaint?

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