U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 11/14/2017 |
| Company Response To Consumer | Closed with monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2728623 |
| Date Received | 11/14/2017 |
| Product | Credit card or prepaid card |
| Sub-Product | General-purpose prepaid card |
| Issue | Unexpected or other fees |
| Consumer Complaint Narrative | I received a XXXX {$100.00} gift card for XXXX XXXX drawn on US Bank. I had forgotten about until I went to use it this past XXXX XXXX. The front of the card has a removable sticker indicating that the card is already active and ready to use, with a telep |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | U.S. BANCORP |
| State | MI |
| Zip Code | 48062 |
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