Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	11/14/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2728333
Date Received	I am attaching the last two letters I receieved
Product	one day apart
Sub-Product	with two different payment amounts and two different payment start dates
Issue	with no explanation as to why the payment amount changed in that 24 hour period
Sub-Issue	and again
Consumer Complaint Narrative	six months after i started the yearly process to readjust my loans based on income."
Company (To Which The Complaint Relates)	AES/PHEAA
State	WA