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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/28/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2947491
Date Received6/28/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueClosing an account
Sub-IssueFees charged for closing account
Consumer Complaint NarrativeGood morning, yesterday I went to wells fargo in XXXX XXXX XXXX XXXX, XXXX XXXX ca branch, at XXXX XXXX, I met this banker XXXX, I ask him if I could get the copies of my closed account checcking account number, he said something very rude, and he was so
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)WELLS FARGO & COMPANY
StateCA
Zip Code958XX
Any comments on this complaint?

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