Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/27/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3111149
Date Received12/27/2018
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductCredit reporting
IssueProblem with a credit reporting company's investigation into an existing problem
Sub-IssueTheir investigation did not fix an error on your report
Consumer Complaint NarrativeXXXX has been non-compliant with removing the unverified account WELLS FARGO XXXX which has been deleted by XXXX and XXXX . XXXX and XXXX have both completed their research and determined that WELLS FARGO was not established by myself but XXXX keeps ver
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)WELLS FARGO & COMPANY
StateTX
Zip Code770XX
Any comments on this complaint?