U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 4/18/2016 |
| Company Response To Consumer | Closed with monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | Yes |
| Complaint Id | 1829539 |
| Date Received | 3/12/2016 |
| Product | Credit card |
| Issue | Advertising and marketing |
| Consumer Complaint Narrative | I have a XXXX Bank XXXX XXXX credit card. I received a direct mail flyer over a year ago inviting me to apply for a XXXX Bank XXXX American Express credit card with a {$49.00} annual fee. In the flyer, it said that I would receive a {$49.00} " relationshi |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | U.S. BANCORP |
| State | CA |
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