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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/12/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2542745
Date Received6/12/2017
ProductCredit card or prepaid card
Sub-ProductGovernment benefit card
IssueProblem with a purchase or transfer
Sub-IssueCard company isn't resolving a dispute about a purchase or transfer
Consumer Complaint NarrativeOn Saturday XXXX XXXX XXXX a purchase of {$56.00} was authorized for hotel services using a prepaid government benefit card white labeled by US Bank. The card account was pre-authorized for an amount above ( 20 % of the transa ction ) the tra
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)U.S. BANCORP
StateUT
Zip Code840XX
Any comments on this complaint?

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