U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/2/2018
Company Response To Consumer	Closed with monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2925350
Date Received	6/2/2018
Product	Credit card or prepaid card
Sub-Product	General-purpose credit card or charge card
Issue	Fees or interest
Sub-Issue	Problem with fees
Consumer Complaint Narrative	The XXXX XXXX Credit Card charged unfairly a late fee, because I made the payment after the cut off time on the due date. The due date was XXXX, and I paid on XXXX in the evening after I got to sit after home chores and work. I called them, and they state
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	U.S. BANCORP
State	WI
Zip Code	532XX