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United Auto Acceptance - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Tags | Servicemember |
|---|---|
| Consumer Consent Provided? | Consent provided |
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/22/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1981077 |
| Date Received | 6/22/2016 |
| Product | Consumer Loan |
| Sub-Product | Vehicle loan |
| Issue | Problems when you are unable to pay |
| Consumer Complaint Narrative | I called my auto finance company and they refused to give me any of my own information. I asked for a proof of loan from them so I can get my bill taken care of and they refused. They are basically holding my information for ransom until I pay my bill. |
| Company Public Response | Company disputes the facts presented in the complaint |
| Company (To Which The Complaint Relates) | UNITED AUTO ACCEPTANCE |
| State | GA |
| Zip Code | 300XX |
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