Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

United Auto Acceptance - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/22/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1981077
Date Received6/22/2016
ProductConsumer Loan
Sub-ProductVehicle loan
IssueProblems when you are unable to pay
Consumer Complaint NarrativeI called my auto finance company and they refused to give me any of my own information. I asked for a proof of loan from them so I can get my bill taken care of and they refused. They are basically holding my information for ransom until I pay my bill.
Company Public ResponseCompany disputes the facts presented in the complaint
Company (To Which The Complaint Relates)UNITED AUTO ACCEPTANCE
StateGA
Zip Code300XX
Any comments on this complaint?