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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Older American |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 3/6/2018 |
Company Response To Consumer | Closed with non-monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2833565 |
Date Received | 3/6/2018 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Other features, terms, or problems |
Sub-Issue | Problem with rewards from credit card |
Consumer Complaint Narrative | I closed my XXXX 's XXXX MasterCard account at Synchrony Financial because of fraudulent activity. Synchrony Financial kept the accumulated cash reward and would not respond after the first communication. |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
State | MI |
Zip Code | 481XX |
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