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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Older American, Servicemember |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 6/6/2018 |
Company Response To Consumer | Closed with monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2921421 |
Date Received | 5/30/2018 |
Product | Credit card or prepaid card |
Sub-Product | Store credit card |
Issue | Other features, terms, or problems |
Sub-Issue | Other problem |
Consumer Complaint Narrative | Purchased online and item from JCPenney 's and there was a promotional XXXX discount of 20 %. When I put the item in my cart at {$39.00} the {$6.00} was taken off at that time leaving a balance of {$33.00}. However when I chose to use my rewards is my pay |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
State | OH |
Zip Code | 440XX |
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