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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Shellpoint Partners, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/2/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2472842
Date Received5/2/2017
ProductMortgage
Sub-ProductConventional home mortgage
IssueTrouble during payment process
Consumer Complaint NarrativeI filed complaint with CFPB XXXX it is listed as resolved but it is not resolved. I would like to have the complaint reopened and I would like to dispute the company 's response On X/XX/2017 the company responded that they would release the loan i
Company Public ResponseCompany believes complaint is the result of an isolated error
Company (To Which The Complaint Relates)Shellpoint Partners, LLC
StateRI
Zip Code029XX
Any comments on this complaint?

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