Seterus, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Seterus, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Older American, Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	3/17/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	2390336
Date Received	3/16/2017
Product	Mortgage
Sub-Product	VA mortgage
Issue	Application, originator, mortgage broker
Consumer Complaint Narrative	I began a refinance process of my current mortgage back in XXXX of 2016 at that time the current rates were XXXX percent on a 30 yr fixed rate VA loan. There was a previous problem with the posting of my payments which I did not find out until I started m
Company (To Which The Complaint Relates)	Seterus, Inc.
State	AZ
Zip Code	852XX