Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Receivables Performance Management, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/18/2017
Company Response To ConsumerClosed with explanation
Timely Response?No
Consumer Disputed?N/A
Complaint Id2732695
Date ReceivedXX/XX/XXXX- XXXX XXXX
Productanswered call and advised her that payments had been set-up online and she verified that she saw that and that payments were for {$35.00} XX/XX/XXXX- XXXX XXXX
Sub-ProductAnswered call and advised that I already talked to someone the day before and that payments were being made and that they were not to contact me again. She said she was noting my file and verified that they did not have the right to contact me again
Issueto which I replied "" correct. '' XX/XX/XXXX- XXXX XXXX
Sub-IssueXXXX XXXX- Answered call
Consumer Complaint Narrativeand advised that this was the 3rd time I have told someone that the debt has been taken care of and they were not allowed to contact me anymore."
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)Receivables Performance Management, LLC
StateMI
Zip Code495XX
Any comments on this complaint?