Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent not provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/23/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2915205 |
| Date Received | 5/23/2018 |
| Product | Student loan |
| Sub-Product | Federal student loan servicing |
| Issue | Struggling to repay your loan |
| Sub-Issue | Can't get other flexible options for repaying your loan |
| Company (To Which The Complaint Relates) | NELNET, INC. |
| State | NY |
| Zip Code | 137XX |
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