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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navy Federal Credit Union - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/19/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2552933
Date Received6/19/2017
ProductDebt collection
Sub-ProductOther debt
IssueTook or threatened to take negative or legal action
Sub-IssueSeized or attempted to seize your property
Consumer Complaint NarrativeOn Friday XX/XX/XXXX, I received a call for XXXX with XXXX XXXX XXXX asking to make arrangements to pick up my vehicle. I explained to XXXX that my vehicle has been paid off for several years. XXXX advised me to talk to my counselor at Navy Federal Credit
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)NAVY FEDERAL CREDIT UNION
StateMS
Any comments on this complaint?

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