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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Loandepot.com, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/17/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id2343978
Date Received2/15/2017
ProductMortgage
Sub-ProductHome equity loan or line of credit
IssueCredit decision / Underwriting
Consumer Complaint NarrativeI called loan Depot.com, XXXX for an check of their rates on a home equity loan. I was transferred to XXXX XXXX XXXX who proceeded to give me a high pressure sales tactic for a 30 year mortgage loan of {$100000.00}, which I did not want. I did not accept
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)loanDepot.com, LLC
StateMD
Zip Code215XX
Any comments on this complaint?

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