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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Loandepot.com, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/26/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3053068
Date Received10/22/2018
ProductMortgage
Sub-ProductOther type of mortgage
IssueClosing on a mortgage
Consumer Complaint NarrativeOur previous complaint was closed a few days ago, case # XXXX. After almost 3 months of trying to close on a refinance with Loan Depot. On XX/XX/2018, a few days before Loan Depot was to respond to my first complaint, they informed me that our loan would
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)loanDepot.com, LLC
StateTX
Zip Code75504
Any comments on this complaint?

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