Lender Live - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 1/8/2016 |
| Company Response To Consumer | Closed with non-monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1734653 |
| Date Received | 1/8/2016 |
| Product | Mortgage |
| Sub-Product | VA mortgage |
| Issue | Loan servicing, payments, escrow account |
| Consumer Complaint Narrative | The company servicing my mortgage loan switched about 9 months ago. According to the current servicing company ; lender live ; notices of the transfer and two missed payments were sent to my address on file. The address was that of the house under the loa |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | LENDER LIVE |
| State | MD |
| Zip Code | 207XX |
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- ALLY FINANCIAL INC.
- National Credit Systems,Inc.
- EQUIFAX, INC.
- CITIBANK, N.A.
- SYNCHRONY FINANCIAL
- JPMORGAN CHASE & CO.
- OCWEN LOAN SERVICING LLC
- Experian Information Solutions Inc.
- ENCORE CAPITAL GROUP INC.
- TRANSUNION INTERMEDIATE HOLDINGS, INC.
- Forster & Garbus LLP
- Experian Information Solutions Inc.
- BANK OF AMERICA, NATIONAL ASSOCIATION
- Russell W Richardson, Attorney at Law
- I.C. System, Inc.
- EQUIFAX, INC.
- EQUIFAX, INC.
- EQUIFAX, INC.
- Check Security Associates, LLC
- Ditech Financial LLC
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