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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Firstsource Business Process Services, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/25/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2942822
Date Received6/22/2018
ProductDebt collection
Sub-ProductCredit card debt
IssueFalse statements or representation
Sub-IssueImpersonated attorney, law enforcement, or government official
Consumer Complaint NarrativeXXXX XXXX, XXXX has contacted me multiple times attempting to collect an alleged debt. I have demanded that XXXX XXXX XXXX provide the complete account number of the alleged debt, the name and address of the alleged creditor, and verification that XXXX XX
Company Public ResponseCompany disputes the facts presented in the complaint
Company (To Which The Complaint Relates)Firstsource Business Process Services, LLC
StateCA
Zip Code941XX
Any comments on this complaint?

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