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Experian Information Solutions Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 3/24/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2853189 |
Date Received | 3/24/2018 |
Product | Credit reporting, credit repair services, or other personal consumer reports |
Sub-Product | Other personal consumer report |
Issue | Problem with a company's investigation into an existing issue |
Sub-Issue | Difficulty submitting a dispute or getting information about a dispute over the phone |
Consumer Complaint Narrative | On XX/XX/2018, I attempted to open an online XXXX account with the Department of Human Services in Illinois. As required for identification purposes, I called Experian to verify my identity. I was first refused because of a supposed " glitch '' in the sys |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | Experian Information Solutions Inc. |
State | IL |
Zip Code | 604XX |
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