Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Erc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/25/2016
Company Response To ConsumerClosed
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1828391
Date Received3/12/2016
ProductDebt collection
Sub-ProductOther (i.e. phone, health club, etc.)
IssueFalse statements or representation
Sub-IssueAttempted to collect wrong amount
Consumer Complaint NarrativeERC, the collection agency have sent me " an attempt to collect a debt ''. They claim I owe to XXXX which is not true because I always do my payments. It is very annoying.
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)ERC
StateCA
Zip Code920XX
Any comments on this complaint?