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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Erc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/15/2016
Company Response To ConsumerClosed
Timely Response?Yes
Consumer Disputed?No
Complaint Id2060243
Date Received8/11/2016
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with my lender or servicer
Sub-IssueKeep getting calls about my loan
Consumer Complaint NarrativeI 'm still making payments to the Debt Collection service that I 'm using, while this is not the first time I 've got calls like this.
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)ERC
StateTX
Zip Code750XX
Any comments on this complaint?

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