Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	2/4/2019
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3141479
Date Received	2/3/2019
Product	Credit reporting, credit repair services, or other personal consumer reports
Sub-Product	Credit reporting
Issue	Credit monitoring or identity theft protection services
Sub-Issue	Problem canceling credit monitoring or identify theft protection service
Consumer Complaint Narrative	I contacted Equifax on XXXX to remove my fraud alert. I then received a letter from Equifax saying my request was forwarded to XXXX and XXXX. Surprisingly, both XXXX and XXXX created, instead of removed, the extended fraud alert for me. In the end, I have
Company (To Which The Complaint Relates)	EQUIFAX, INC.
State	MN
Zip Code	554XX