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Element Global Services - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 9/25/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1580892 |
| Date Received | 9/25/2015 |
| Product | Debt collection |
| Sub-Product | Credit card |
| Issue | Improper contact or sharing of info |
| Sub-Issue | Contacted employer after asked not to |
| Consumer Complaint Narrative | XXXX XXXX FROM GLOBAL ELEMENT CALLED MY WORK PLACE ON XXXX/XXXX/15 AND WAS TOLD SHE CAN NOT CALL MY WORK AND MY EMPLOYER DOES NOT ALLOW THESE TYPES OF CALLS. THE COMPANY THEN CALLED A FAMILY MEMBER A FEW DAYS LATER AND GAVE THEM INFO REGARDING MY PERSONAL |
| Company Public Response | Company believes complaint represents an opportunity for improvement to better serve consumers |
| Company (To Which The Complaint Relates) | Element Global Services |
| State | FL |
| Zip Code | 334XX |
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