Drivetime - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Drivetime - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	3/10/2016
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	Yes
Complaint Id	1827267
Date Received	I contacted DT XXXX back on XX/XX/XXXX and was advised the same thing
Product	that they have not reviewed the calls yet and I could settle. I advised the rep who was not XXXX
Sub-Product	that they should call me back after they reviewed the calls so they could finally resolve my issue besides trying to get me to settle on said balance that was supposedly "" paid in full '' advised by XXXX of their reps. The XXXX rep advised that I had req
Issue	this in fact was false and advised her to remove it because why would I request to place a C & D on my account when my issue has not been resolved. As well as advised her to review that call
Sub-Issue	because placing a C & D on someone 's account is not legal without their authorization and working with Charged Off Private Loans
Consumer Complaint Narrative	it can lead to that account being placed with a Cease and Desist Law Firm."
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	DriveTime
State	IN
Zip Code	462XX