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Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 11/14/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | Yes |
| Complaint Id | 2196911 |
| Date Received | 11/4/2016 |
| Product | Mortgage |
| Sub-Product | Conventional adjustable mortgage (ARM) |
| Issue | Loan servicing, payments, escrow account |
| Consumer Complaint Narrative | I have mortgage that was originally a XXXX XXXX XXXX account, then passed to Green Tree Services terrible service and even worst customer service, now the new Debt Collector Mortgage Holder is Ditech. This company is awful to make a payment over the phone |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | Ditech Financial LLC |
| State | MA |
| Zip Code | 020XX |
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