Conserve - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/12/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2505890 |
| Date Received | 6/12/2017 |
| Product | Student loan |
| Sub-Product | Federal student loan servicing |
| Issue | Dealing with your lender or servicer |
| Sub-Issue | Received bad information about your loan |
| Consumer Complaint Narrative | on XXXX / XXXX / 2017 I called ConServe about getting my delinquent school loans in a repayment plan. I asked questions about garnishments and taking my taxes because the loans were quite behind. I spoke to a XXXX and told her I had n't filed my tax |
| Company (To Which The Complaint Relates) | ConServe |
| State | NE |
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