Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Comerica - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/20/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2552310
Date Received5/21/2017
ProductCredit card or prepaid card
Sub-ProductGovernment benefit card
IssueProblem with a purchase or transfer
Sub-IssueCard company isn't resolving a dispute about a purchase or transfer
Consumer Complaint NarrativeOn XXXX XXXX ,2017 I noticed an unarthorized transaction was charged to my account for {$300.00} I immediately called direct express to make them aware and find out how did something like this happen the lady looked into the account and seen it was cle
Company (To Which The Complaint Relates)Comerica
StateKY
Any comments on this complaint?