Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/2/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2500373
Date Received	6/2/2017
Product	Money transfer, virtual currency, or money service
Sub-Product	Virtual currency
Issue	Unexpected or other fees
Consumer Complaint Narrative	I was on a trip to XXXX and I attempted to log into my Coinbase account to check the prices of the crytocurrency I own. Upon my return to the US, I received the following e mail : " Dear ( Name ), We have r eason to believe you reside in a country in
Company (To Which The Complaint Relates)	Coinbase, Inc.
State	GA
Zip Code	303XX