Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	11/11/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2726678
Date Received	11/11/2017
Product	Money transfer, virtual currency, or money service
Sub-Product	Domestic (US) money transfer
Issue	Fraud or scam
Consumer Complaint Narrative	I deposited {$2500.00} onto Coinbase 's proxy website called XXXX, and they denied me access to their trading platform. This means that I effectively lost the money if they do n't refund it back to me. I tried to contact them several times to no avail
Company (To Which The Complaint Relates)	Coinbase, Inc.
State	VA
Zip Code	22213