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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/22/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2823224
Date Received2/22/2018
ProductMoney transfer, virtual currency, or money service
Sub-ProductVirtual currency
IssueFraud or scam
Consumer Complaint NarrativeOn XX/XX/XXXX a fraudulent account was opened in my name at coinbase. I have contacted them several times and they wont close the unauthorized account.
Company (To Which The Complaint Relates)Coinbase, Inc.
StateMI
Zip Code481XX
Any comments on this complaint?

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