Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 5/4/2016 |
Company Response To Consumer | Closed with monetary relief |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1909463 |
Date Received | 5/4/2016 |
Product | Credit card |
Issue | Billing disputes |
Consumer Complaint Narrative | My concerns involve my Citibank credit card. When I was attempting to make a regular, smaller payment online, somehow, a payment for the entire balance of my credit card was processed and then deducted from my checking account. I have been unable to succe |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | MD |
Zip Code | 207XX |
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