Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	10/28/2016
Company Response To Consumer	Closed with monetary relief
Timely Response?	Yes
Consumer Disputed?	Yes
Complaint Id	2183880
Date Received	10/28/2016
Product	Credit card
Issue	Identity theft / Fraud / Embezzlement
Consumer Complaint Narrative	Early XXXX 2016 I had a Macy 's Credit Card with a zero balance and a {$15000.00} credit limit. Macy 's allowed someone to purchase {$14000.00} worth of small leather goods and had them delivered overnight to an address in XXXX. Macy 's allowed someone (
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	PA