Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	1/3/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	2272519
Date Received	1/3/2017
Product	Credit card
Issue	Other
Consumer Complaint Narrative	I got a letter for citi card dated XXXX/XXXX/16. In it they stated I was being issued a refund for " certain expedited payment fees previously paid for making a payment over the phone ''. I have two issues with this. Firstly : 1. there was no statement se
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	DE