Bb&t Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Bb&t Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	4/24/2015
Company Response To Consumer	Closed with monetary relief
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	1345297
Date Received	Also would like to note
Product	this banking institution puts an overdraft protection on business accounts in the amount {$200.00}. As a business
Sub-Product	I rarely write a check for less than this amount. If a check is presented for payment and the funds are not available
Issue	not only are you charged a return check fee of {$36.00} but you also charged an additional overdraft fee of {$36.00}. The infraction for a single check with insufficient funds will in reality cost {$72.00}
Sub-Issue	not the {$36.00} customary to other banks. This double dipping for XXXX check hardly seems legal. For the record
Consumer Complaint Narrative	my account is in good standing."
Company Public Response	Company chooses not to provide a public response
Company (To Which The Complaint Relates)	BB&T CORPORATION
State	WV