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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bb&t Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/30/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2497131
Date Received5/30/2017
ProductChecking or savings account
Sub-ProductChecking account
IssueManaging an account
Sub-IssueFee problem
Consumer Complaint NarrativeWe are a working couple, with a daughter in college, a mortgage and two car payments. From XX/XX/XXXX until XX/XX/XXXX , I was without full-time employment due to budget cuts within the company by which I was employed. Needless to say, money
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)BB&T CORPORATION
StateVA
Any comments on this complaint?

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