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American Express Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 8/22/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2998396 |
Date Received | 8/22/2018 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Problem with a purchase shown on your statement |
Sub-Issue | Credit card company isn't resolving a dispute about a purchase on your statement |
Consumer Complaint Narrative | American Express ( the company ) has repeatedly refused to resolve a dispute in my favor in spite of extensive evidence being provided to them. The charge in question is for {$1300.00} which was charged on XX/XX/2018. The purchase was a non-refundable air |
Company (To Which The Complaint Relates) | AMERICAN EXPRESS COMPANY |
State | FL |
Zip Code | 336XX |
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