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Ally Financial Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 5/19/2017 |
Company Response To Consumer | Closed with non-monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2488984 |
Date Received | 5/19/2017 |
Product | Vehicle loan or lease |
Sub-Product | Lease |
Issue | Incorrect information on your report |
Sub-Issue | Account status incorrect |
Consumer Complaint Narrative | Ally fraudulently claims that I missed a payment on my account when I did not. They reported to the credit bureau XXXX that I missed a payment and that my account was a charge-off. I have the letter written by Ally stating that they were waiving the |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | ALLY FINANCIAL INC. |
State | MI |
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