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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/5/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3169980
Date Received3/5/2019
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueFees or interest
Sub-IssueProblem with fees
Consumer Complaint NarrativeI am requesting late fees in the amount of {$52.00} to be refunded back to me. I tried getting the fee back through XXXX XXXX ( XXXX XXXX XXXX Reward Credit Card ) and they will not refund the fees. I placed a complaint with the XXXX and a rep from XXXX
Company (To Which The Complaint Relates)Alliance Data Card Services
StatePA
Any comments on this complaint?

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